The global business-to-business e-commerce market size is estimated to reach USD 25.65 trillion by 2028, expanding at a CAGR of 18.7% from 2021 to 2028, according to a study conducted by Grand View Research, Inc. In the first half of 2020, the COVID-19 pandemic impacted several businesses worldwide. However, the lockdown brought a new change with consumers opting for online purchases, paving way for the growth of e-commerce, globally. During this situation several B2B vendors aimed at digital transformation and meeting customer requirements by selling goods and services through online channels. Therefore, the B2B e-commerce market flourished during the pandemic.
The COVID-19 outbreak impacted several businesses negatively due to limited physical contact, particularly B2B vendors. In light of the pandemic, vendors were forced to move online to ensure business continuity. A considerable portion of B2B vendors from developed economies aimed at encouraging customers to opt for online shopping. This was achieved by investing in improved website designs offering an immersive shopping experience with easy payment options. Therefore, the year 2020 witnessed an uptick in the e-commerce business, a trend expected to continue over the forecast period.
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