Conversational AI Market Overview, Trends, Growth, Demand, Key Players Analysis and Forecast to 2031

According to a new market research report published by Global Insight Services Conversational AI Market is expected to reach US$ XX bn by 2031”. Report includes in-depth segmentation and market size data by categories, product types, applications, and geographies. Report also includes comprehensive analysis of key issues, trends and drivers, restraints and challenges, competitive landscape, as well as recent events such as M&A activities in the market.

Conversational AI technology is used to create and interpret human-like or natural communication between humans and artificial intelligence systems. This technology can be used to create chatbots, which are computer programs designed to mimic human conversation, or to interpret and respond to human conversation in a way that is natural and human-like. This technology is becoming increasingly important as the use of artificial intelligence systems grows.

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Key Players

  • Amazon Web Services Inc.
  • Artificial Solutions Holding ASH AB
  • Baidu Inc.
  • Conversica Inc.
  • Haptik

Key Trends and Drivers

One key trend is the increasing use of AI-powered chatbots by businesses. Chatbots can be used to automate customer service tasks, such as answering FAQs or providing product recommendations. They can also be used to improve the customer experience by engaging in natural conversations with customers.

Another key trend is the increasing use of voice assistants, such as Amazon Alexa and Google Assistant. Voice assistants are becoming more popular as they are becoming more accurate at understanding natural language. Voice assistants can be used for tasks such as setting alarms, adding items to a shopping list, or playing music.

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Market Segments

By Component

  • Platform
  • Services
  • Support and Maintenance
  • Training and Consulting
  • System Integration

By Deployment

  • Cloud
  • On-Premises

By Type

  • IVA
  • Chatbots

By Technology

  • Machine Learning
  • Deep Learning
  • NLP
  • Automated Speech Recognition

By End-User

  • BFSI
  • Retail & E-commerce
  • Healthcare & Life Science
  • Travel & Hospitality
  • Telecom
  • Media & Entertainment
  • Others

Reasons to buy Conversational AI Market Report:

  • Develop comprehensive understanding of market landscape – industry structure, value-chain, key players, trends, drivers, and challenges
  • Drive revenue and market-entry strategy by gaining insights into which segments and geographies are largest and likely to grow fastest
  • Formulate sales and marketing strategies by gaining understanding of competitors, their positioning, and strengths & weaknesses
  • Develop business and M&A strategies through understanding of latest trends and emerging players in the market
  • Refine your business plans by understanding impact of disruptions such as Covid-19 and Russia-Ukraine conflict on the market 

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Key Questions answered in the report:

  • How is the market structured and what the key drivers and trends of this industry?
  • How is the market segmented and what is the size of each segment?
  • Which segments and geographies provide best growth opportunities?
  • What’s the competitive landscape and positioning of players in this market?
  • What is the impact of latest events such as Covid-19 and Russia-Ukraine conflict on the market?

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About Global Insight Services:

Global Insight Services (GIS) is a leading multi-industry market research firm headquartered in Delaware, US. We are committed to providing our clients with highest quality data, analysis, and tools to meet all their market research needs. With GIS, you can be assured of the quality of the deliverables, robust & transparent research methodology, and superior service.

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