Interactive Kiosk Market Size Expected To Reach USD 52.74 Billion By 2030 | CAGR 7.1%

The global interactive kiosk market size is expected to reach USD 52.74 billion by 2030, registering a CAGR of 7.1% over the forecast period, according to a new study conducted by Grand View Research, Inc. Increasing consumer involvement in the purchase process and an extensive focus on customized service delivery by industry players are the major factors driving the adoption of interactive kiosks. The geographical expansion and service enhancement using interactive kiosks enable companies to offer convenient, swift, and hassle-free service to customers with enhanced safety and security. The North American regional market dominated the global market in 2021.

Interactive Kiosk Market Report Highlights

  • The market is technology-driven and rapidly evolving market due to continuous advancements in communication and payment technologies
  • This, in turn, has widened the scope of application in various industries, such as retail, banking, hospitality, entertainment, and government
  • The declining prices of hardware and improved transaction safety features have led to increased product adoption by various businesses
  • Mandatory government regulations regarding data privacy/protection and regulatory standards, such as ADA and UL, will have a major impact on the adoption of interactive kiosks as a service delivery tool
  • Asia Pacific regional market is expected to witness the fastest CAGR over the forecast period

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Interactive kiosk is a self-service device or a computer terminal featuring specialized hardware & software that provides access to information and applications for communication, commerce, entertainment, or education, it is deployed in public sector and helps users to interact with digital content and information through user friendly interface. Interactive kiosks types include employment kiosks, foodservice kiosks, healthcare kiosks, Bitcoin kiosks, & photo kiosks. It can help in increasing revenue, provide efficiency, cost savings, improve brand loyalty and enhance customer experience.

Europe Interactive Kiosk Market size, by component
Europe Interactive Kiosk Market Size, Share, Trends, and Growth Forecast Report

The region’s growth can be attributed to incumbents of the retail and BFSI verticals, who continue to deploy interactive kiosks as part of their efforts to enhance the consumer experience. However, the Asia Pacific regional market is expected to register the fastest CAGR over the forecast period as the retail, hospitality, BFSI, and healthcare verticals continue to grow. Incumbents of these industries continue to emphasize customer engagement. Based on end uses, the market has been further segmented into BFSI, retail, food & beverage, healthcare, government, travel & tourism, and others. Manufacturers have developed multiple self-service kiosks solutions for segments, such as travel & tourism, and healthcare.

These interactive kiosks enable customers to carry out self-check-in/-out in hotels, carry out self-baggage check-in, book tickets, view product information, book appointments, and so on. Stringent regulatory and legal standards, such as the General Data Protection Regulation (EU GDPR), Americans with Disabilities Act (ADA), and UL standards, are the significant challenges impacting the broader adoption of interactive self-service kiosks. GDPR compliance focuses on protecting customers’ private data to enhance safety and prevent unauthorized access to private information. The ADA standards provide access specifications to any public access system for disabled individuals. However, the threat of cyber-attacks and high costs of installation, maintenance, &support may hinder the market growth.

Interactive Kiosk Market Insights By Geographical Regions:

On the basis of geographies, the market has been divided into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. The North America regional market accounted for the largest revenue share of more than 44.0% in 2021, followed by Europe. Due to stringent standards and regulations pertaining to data privacy and security, North America and Europe are expected to account for a sizable market share. The key manufacturing companies are now focusing on implementing innovative solutions to satisfy the tech-savvy customers’ requirements.

Industry Analysis By Major Competitors:

The market is characterized by the presence of a few players accounting for significant industry share. New product launches and technology partnerships are some of the major strategies adopted by key companies to strengthen their market position. Key industry players are also heavily investing in research & development projects and focusing on establishing production infrastructure to develop and offer differentiated and cost-effective self-service solutions. Some of the key players in the global interactive kiosk market include:

  • NCR Corp.
  • Diebold Nixdorf AG
  • ZEBRA Technologies Corp.
  • Advanced Kiosks
  • Embross Group
  • GRGBanking
  • IER SAS

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Interactive Kiosk Market Segmentation

Grand View Research has segmented the global interactive kiosk market based on component, type, end-use, and region:

Component Outlook

  • Hardware
    • Display; Printer; Others
  • Software
    • Windows; Android; Linux; Others (iOS, Others)
  • Service
    • Integration & Deployment; Managed Services

Type Outlook

  • Automated Teller Machines (ATMs)
  • Retail Self-Checkout
  • Self-Service
  • Vending

End-use Outlook

  • BFSI
  • Retail
  • Food & Beverage
  • Healthcare
  • Government
  • Travel & Tourism
  • Others

Regional Outlook

  • North America
    • U.S.; Canada
  • Europe
    • U.K.; France; Germany
  • Asia Pacific
    • China; Japan; India; Singapore; Thailand; Indonesia; Malaysia; Vietnam; Australia
  • Latin America
    • Brazil
  • Middle East & Africa

Research Methodology

We employs a comprehensive and iterative research methodology focused on minimizing deviance in order to provide the most accurate estimates and forecast possible. We utilizes a combination of bottom-up and top-down approaches for segmenting and estimating quantitative aspects of the market. Raw market data is obtained and collated on a broad front. Data is continuously filtered to ensure that only validated and authenticated sources are considered. In addition, data is also mined from a host of reports in our repository, as well as a number of reputed paid databases. Our market estimates and forecasts are derived through simulation models. A unique model is created customized for each study. Gathered information for market dynamics, technology landscape, application development, and pricing trends are fed into the model and analyzed simultaneously.

For Customized reports or Special Pricing please visit @: https://www.grandviewresearch.com/special-pricing/2274/rfsp2

About Grand View Research

Grand View Research provides syndicated as well as customized research reports and consulting services on 46 industries across 25 major countries worldwide. This U.S. based market research and consulting company is registered in California and headquartered in San Francisco. Comprising over 425 analysts and consultants, the company adds 1200+ market research reports to its extensive database each year. Supported by an interactive market intelligence platform, the team at Grand View Research guides Fortune 500 companies and prominent academic institutes in comprehending the global and regional business environment and carefully identifying future opportunities.