Global Conversational AI Market report from Global Insight Services is the single authoritative source of intelligence on Conversational AI Market. The report will provide you with analysis of impact of latest market disruptions such as Russia-Ukraine war and Covid-19 on the market. Report provides qualitative analysis of the market using various frameworks such as Porters’ and PESTLE analysis. Report includes in-depth segmentation and market size data by categories, product types, applications, and geographies. Report also includes comprehensive analysis of key issues, trends and drivers, restraints and challenges, competitive landscape, as well as recent events such as M&A activities in the market.
Conversational AI technology is used to create and interpret human-like or natural communication between humans and artificial intelligence systems. This technology can be used to create chatbots, which are computer programs designed to mimic human conversation, or to interpret and respond to human conversation in a way that is natural and human-like. This technology is becoming increasingly important as the use of artificial intelligence systems grows.
Key Trends and Drivers
One key trend is the increasing use of AI-powered chatbots by businesses. Chatbots can be used to automate customer service tasks, such as answering FAQs or providing product recommendations. They can also be used to improve the customer experience by engaging in natural conversations with customers.
Another key trend is the increasing use of voice assistants, such as Amazon Alexa and Google Assistant. Voice assistants are becoming more popular as they are becoming more accurate at understanding natural language. Voice assistants can be used for tasks such as setting alarms, adding items to a shopping list, or playing music.
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Market Segments
By Component
- Platform
- Services
- Support and Maintenance
- Training and Consulting
- System Integration
By Deployment
- Cloud
- On-Premises
By Type
- IVA
- Chatbots
By Technology
- Machine Learning
- Deep Learning
- NLP
- Automated Speech Recognition
By End-User
- BFSI
- Retail & E-commerce
- Healthcare & Life Science
- Travel & Hospitality
- Telecom
- Media & Entertainment
- Others
Key Players
- Amazon Web Services Inc.
- Artificial Solutions Holding ASH AB
- Baidu Inc.
- Conversica Inc.
- Haptik
- IBM Corporation
- Microsoft Corporation
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