The global Knowledge Process Outsourcing market was valued at USD 97.4 Billion in 2022 and it is anticipated to grow up to USD 231.4 Billion by 2032 at a CAGR of 9.0% during the forecast period.
The Global Knowledge Process Outsourcing Market Report by Global Insight Services is the single and trusted source of information for the Knowledge Process Outsourcing Market. This report provides an analysis of the market impact of the latest market disruptions such as the Russian-Ukraine War and Covid-19. The report provides a qualitative analysis of the market using various frameworks such as Porters’ and PESTLE analysis. The report includes in-depth segmentation and market size data by category, product type, application, and region. The report also includes a comprehensive analysis of recent events such as key issues, trends and drivers, restraints and challenges, competitive landscape, and M&A activity in the market.
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Knowledge Process Outsourcing (KPO) is the process of outsourcing certain business tasks or processes that require specialized knowledge or expertise. KPO is a type of business process outsourcing (BPO) where the tasks or processes outsourced require a high level of knowledge or expertise. The main difference between KPO and BPO is that KPO involves tasks or processes that are more knowledge-intensive, while BPO involves tasks or processes that are more labor-intensive.
Market Trends and Drivers
Rising Adoption Of KPO In The Retail Sector.
In the modern world, practically all organizations are driven by data or information, which enables them to develop new goods and provide services to clients more effectively. The need for knowledge process outsourcing in the retail industry is rising as the value of data in firms grows. To help retail businesses discover solutions to their complicated issues, KPO service providers are providing KPO services to them. KPO service providers offer retail businesses with comprehensive analytics solutions that include research on consumer behavior and shopping preferences.
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Major Players in the Global Knowledge Process Outsourcing Market
The key players in the market Accenture, EXL Services, Genpact, McKinsey and Company, Moody’s Investors Service, Inc., Mphasis, RR Donnelley & Sons Company, Wipro Limited, HCL, and SAP SE, among others.
Global Knowledge Process Outsourcing Market Segmentation
By Services
- Analytics & Market Research
- Engineering & Design
- Financial Process Outsourcing
- Legal Process Outsourcing
- Publishing Outsourcing
- Research & Development Outsourcing
- Others
By Application
- BFSI
- Healthcare
- IT & Telecom
- Manufacturing
- Pharmaceutical
- Retail
- Others
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